Includes an overhaul of terms and conditions, booking forms, contracts, quotes and proposals. Ensuring your documents are up to date, relevant and suitable to your business and event requirements.
Researching and understanding what works and what sells in your business. Top sellers in food, high margins in beverage, showcasing extras and upsells to drive extra revenue and establish enticing and purposeful menus and packages.
Creating an easy to understand, transparent and in-depth event package to showcase to your customers. This includes imagery, packages, menus and information to guide customers to enquire or proceed with an event at your venue.
Working alongside front of house, back of house and the operational team to create standards that are realistic, professional and curated for your team, your business and your events. Each venue operates differently and each venue has their own standards to withhold, and I assist in ensuring these are established and implemented.
Implementing suitable and relevant reports for management, accounts and kitchen. Providing easy, but efficient reporting tools and a suitable schedule for each - rather than just producing and presenting information that has no real benefit or purpose.
Ensuring manuals, best practices and strong processes are created and followed for a seamless event department. Establishing roles and responsibilities for staff to ensure the department has structure and purpose.
Establishing budgets, yr on yr reports, visibility on current, past and future revenue and events. Creating strong targets based on actual revenue, best sellers and evidence of what works well in your business.
Helping establish a clear marketing path for your event spaces and types of events your business can host. Liaising with suitable partners such as accomodation, preferred suppliers, and more to market your business in a mutually beneficial way.
Creating relationships and partnerships with third party suppliers and vendors, Entertainment, styling, photography, florists and more.
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